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Privacy policy

North East Wales fully respects your right to privacy when using our website. On this page you will find details of our privacy practices in connection with this website and what we do to maintain your right to privacy.

Data protection

Any personal information which you supply to North East Wales will be treated with the highest standards of security and confidentiality in strict accordance with the Data Protection Act 1998.

North East Wales does not collect any personal data about you on this website apart from information that you volunteer either by emailing us or by using the online registration and enquiry forms.

If you have any comments on our privacy policy as set out in this document, please contact us.


Use of personal information collected through website

Any information which you provide via this website is not made available to any third parties. Any information provided would only be used by North East Wales for the purpose for which you provided it.

The above information will be used by us for the following purposes only:

  • To send you promotional email

From time to time, we may send a newsletter to your email address. This would contain information on new features and services in relation to the Site.

You will always have the option to opt-out of receiving newsletters or any correspondence from us by the ‘Unsubscribe’ button on the bottom of each email that you receive.


Collection and use of technical information

Technical details in connection with visits to this website are logged collected and used by North East Wales:


Web analytics

We use a web analytics tool to enhance content provided on site and to analyse site usage, including how users arrive at our site, what they do on the site, what browser they are using and on what operating system. This tool is Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’ and JavaScript code to help analyse user activity on websites.

The information generated about your use of the website (including your IP address) will be transmitted to and stored on Google servers in the United States. However, this analytics data, is not tied to personally identifiable information.

Google will not associate your IP address with any other data previously held. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Read Google’s Privacy Policy and Google’s Terms of Service for detailed information.


User tracking

North East Wales will make no attempt to identify individual users. You should be aware however that access to web pages will generally create log file entries in the systems of your Internet Service Provider (ISP) or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is outwith the responsibility or control of North East Wales.


User cookies

Firstly, none of our cookies capture or use personal information.

A cookie is a small data file that certain websites write to your hard drive when you visit them. Cookies can contain user identification data. Any cookies that are used on this website are temporary session cookies which enable a visitor’s web browser to remember which pages on this website have already been visited. Visitors can use this website with no loss of functionality if cookies are disabled from the web browser.

You may refuse the use of cookies by selecting the appropriate settings on your browser, to find out how to do this go to


Log files

Log files are maintained and analysed of all requests for files on the North East Wales server. Aggregated analyses of these log files are used to monitor website usage. These analyses allow North East Wales to measure for example overall popularity of the site and typical user paths through the site. All log file information collected by North East Wales is kept secure and no access to raw log files is given to any third party.


External websites

We use Youtube as an external web service on the North East Wales website, mostly to display videos within our web pages. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.